Privacy Policy

Who we are

 Our website address is: https://vickyjewellers.com.

Introduction

At Vicky Jewellers (“we”, “us”, “our”), protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website [vickyjewellers.com] (the “Site”) and related services. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

a. Information You Provide Directly
When you interact with us — placing an order, registering an account, subscribing to newsletters, contacting support, or filling forms — we may collect personal data such as:

• Full name

• Email address

• Postal / billing / shipping address

• Phone number

• Payment information (or parts thereof)

• Preferences, feedback, and other communications

b. Automatically Collected Information
When you browse the Site, we also collect certain data automatically, including:

• IP address

• Browser type and version

• Device type, operating system

• Pages visited, time stamps, referrer/exit pages

• Clicks, scrolls, navigation paths

• Cookies, pixel tags, local storage, and similar technologies

c. Cookies & Tracking Technologies
We use cookies, web beacons, local storage, and similar tools to enhance your experience, remember preferences, analyze usage, and support marketing. You can manage or disable cookies via your browser settings, but doing so may limit access to some features.

How We Use Your Information

We use collected data for purposes such as:

• Fulfilling orders, delivering products, and handling returns/exchanges

• Managing your account and providing support

• Sending transaction updates, newsletters, offers (with your consent)

• Personalizing your experience and site content

• Analyzing trends, monitoring performance, and improving our services

• Detecting fraud, abuse, or unauthorized activity

• Enforcing our policies and legal rights

• Complying with laws, regulations, or legal processes

Disclosure & Sharing of Information

We will not sell your personal data to third parties. We may share your information in the following cases:

• Service Providers: Third parties who assist us (payment processors, shipping/logistics, email services, analytics) are permitted to use your data only to perform services for us.

• Legal Requirements: When required by law, court order, or legal process.

• Protection of Rights: To enforce our Terms, protect our property or safety, or defend legal claims.

• Business Transfers: In case of merger, acquisition, or sale of assets, your data may be transferred under confidentiality obligations.

Data Retention

We retain your personal information only as long as necessary for the purposes for which it was collected or as required by law. After that, we will securely delete or anonymize it.

Security

We employ administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or destruction. While we strive for strong security, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute protection.

Your Rights

Depending on applicable laws, you may have rights such as:

• Accessing your personal data

• Correcting or updating inaccurate data

• Requesting deletion of your data

• Withdrawing consent (if that was the basis for processing)

• Objecting to certain processing

• Portability of data

To invoke any of these rights, contact us using the details below.

Children’s Privacy

Our Site isn’t intended for users under [13 / local age of consent]. We do not knowingly collect personal data from children. If we learn we have done so without parental consent, we will delete such data promptly.

Third-Party Links & Embedded Content

The Site may contain links or embedded content (e.g. social media, videos). These third-party sites/devices may collect data. We are not responsible for their privacy practices. We encourage you to read their policies.

International Data Transfers

Your information may be transferred to servers or service providers located outside your jurisdiction. By using the Site, you consent to such transfers, provided that appropriate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date. Your continued use of the services after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, please reach us at:
Vicky Jewellers
Address: Banoo, Bazar, Bhakkar

Email: info@vickyjewellers.com

Phone: +92-333-6847081